All You Need To Know

FAQS

If you don't find the answer here just call us.

I'M NERVOUS ABOUT FLYING IN A SMALL AIRPLANE, THIS IS MY FIRST TIME, WHAT SHOULD I KNOW BEFORE I FLY?

You will be pleasantly surprised to find our cabin very familiar to that of a luxury car with amenities such as air-conditioning, xm radio, and ample room. Eat a normal meal the night before and go easy on the coffee. You will be just fine and will normally feel at ease within minutes after take off.

WHAT AIRPORT CAN WE FLY INTO?

We fly to just about every airport minus most military installations. If you are trying to fly into the main public airport in Atlanta, it’s not a problem. We fly in and out of large international airports on a regular basis. Of course, we fly into many small airports as well. Many of these are so small that the people living around them might not know of their existence. Unlike a commercial carrier, many times we can get you much closer to your destination by utilizing the smaller airports.

WHICH PAYMENT METHODS DO YOU ACCEPT?

We prefer company checks. All credit cards and will never say no to cash.

DO YOU OFFER GIFT CARDS?

We do! Be sure to give us a call and we will be able to help you customize it.

HOW DO YOU GUYS CHARGE FOR YOUR FLIGHTS?

Each flight is a little different. A longer flight will cost less per hour than a shorter one.

IF WE STAY OVERNIGHT, WHAT IS THAT GOING TO COST ME?

We charge a flat fee of $500 per night on all overnight trips unless it is due to weather or aircraft maintenance issues.

WHAT IF I CAN NOT MAKE MY FLIGHT. IS THERE A CANCELLATION CHARGE?

There are no penalties for flight cancelation. 

I HAVE BEEN LOOKING AT THE WEATHER AND IT DOES NOT LOOK GOOD TO ME, SHOULD I CALL TO CANCEL THE FLIGHT?

We also take a close look at the weather all the time. In most instances we fly in the rain, low clouds, and wind. However, if the conditions exceed our limitations we will call you to let you know that the flight will not take place. Most times in our part of the country weather changes very quickly, we will more often just “wait it out” or go around it.

HOW MANY PEOPLE CAN FLY WITH ME?

You are allowed to bring up to two additional friends or family members with you in the SR22 and up to 6 people can fly in the Vision Jet. Two of the passengers must weigh under 90 pounds each if we bring a total of 6 passengers on the flight.

HOW MUCH WEIGHT OR BAGS CAN I (WE) BRING WITH US?

You are flying in a relatively small airplane so weight is something that we determine prior to each and every flight. Typically a normal roll on overhead airline style bag is not a problem for each passenger. If carrying a bulky item such as a golf bag, etc, just let us know prior to the flight. Otherwise for the amount of bags, there really is no normal limit. Weight is our biggest issue most of the time. 

IS IT OK IF MY PET FLIES WITH ME?

Absolutely, sometimes it is a good idea to crate the animal for the flight. If this is not possible and your pet is well mannered it will not be a problem.

IS IT OK IF DRINK ALCOHOL ON THE FLIGHT?

As long as the beverage is served by us, it is fine. We limit drinking of alcohol to the rear occupants only.

WHERE SHOULD I GO TO CATCH MY FLIGHT?

If you are flying out of Craig Airport please follow the green signs on the main airport road to “SKY HARBOR AVIATION”. Once in the parking lot, you can park the car and walk into the brown one story terminal. A pilot should be waiting on you or will come for you soon thereafter.

WILL I HAVE GO THROUGH TSA?

This is not required when flying with us. You will not have to take off your shoes and we will let you keep all of your toothpaste.

CAN I BRING A WEAPON WITH ME ON THE FLIGHT?

This is allowed. However, we require that the weapon is in a case locked in the baggage compartment. The ammunition must be out of the weapon during transport.

HOW EARLY SHOULD I SHOW UP BEFORE DEPARTURE?

15 minutes prior to departure is plenty of time. We highly recommend a bathroom prior to boarding.

WHAT KIND OF ITEMS AM I NOT  ALLOWED TO BRING?

Any kind of gas stored in a container: we would like you to call us before the flight to discuss.


Liquid or lead batteries, fireworks,  biohazard items, many flammables are not allowed.


If you are questioning it just give us a call for us to make sure it is ok.


We reserve the right to refuse the carriage of a hazardous material if we find it to be such.

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Address

855-5 St Johns Bluff Rd N
Jacksonville, Duval County 32225
USA

©2017 BY JAXJETS, INC.